Business Made Easy4/16/2018
- The Golden Rule Do unto others as your would have them do unto you, that is the first point of "Business Made Easy." The first step is to govern your own character and outlook. When you are given a problem, it is not about finding fault. It is about taking care of people. When was the last time you felt the company you were buying from or with really tried to take care of you? Wouldn't that be great? That is what we try to do at the Wright Team. We are not perfect, but we are definitely trying to make the experience of working with us one of being well cared for.
- Be a Part of the Solution I saw a video the other day that was talking about the difference between fault and responsibility. You can be at fault or not be at fault and still be responsible. At the Wright Team we try to be part of the solution. That means we are not dwelling on whose fault it is. We are trying to work for a good outcome.
- Who is Your Client? This is a unique philosophy. We have a hierarchy of who the client is. The primary client is the buyer or the seller. The secondary client is the Team Member. The tertiary client is the other individuals participating in the deal. That means it is the other agent, the lender, the title worker, the insurance agent, yes, everyone could possibly be our client. This helps us to make it easy to close a deal. That means even if the hold up is not with our team, we are trying to help get the work done that the buyer or seller needs to be completed. That is what we mean when we tell our client that we are their advocate. We are working in the background to make things work so the process of buying or selling a home is not more complicated than it already is.